{"xsrfToken":"6517b056f7c4ea781bbe5d97d87eb24883a62d1d_lout","branding":{"id":"2","key":"sf","name":"Catapult Labs - Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4389de","headerLinkHoverBGColor":"#4389de","headerBadgeColor":"#4389de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3e515f8d-f0b0-4a01-ab61-c8a9dc8ae0e6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTE3N2I0NC0zMjU2LTQ5YjgtYjk3Zi01Mzc0ZDgyNmI5ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNlNTE1ZjhkLWYwYjAtNGEwMS1hYjYxLWM4YTlkYzhhZTBlNiI6WyJyZWFkIl19LCJleHAiOjE3NDg1Mjg3NzUsIm5iZiI6MTc0ODUyODE3NX0.f2qrVc_DAo0vrTAkzIwZPpv54o0H6uTYwUBrUw3V_68&client=9a177b44-3256-49b8-b97f-5374d826b988&mode=fit","logoId":"3e515f8d-f0b0-4a01-ab61-c8a9dc8ae0e6","isLogoAvailable":true,"helpCenterTitle":"Welcome to Catapult Labs Customer support","sharedPortalName":"Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Catapult Labs Customer support","sharedPortalName":"Helpdesk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#96c5ff","helpCenterTitleColor":"#fbf8f7","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5d09374b-47e4-4ca0-b941-29360f1f70ab/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTE3N2I0NC0zMjU2LTQ5YjgtYjk3Zi01Mzc0ZDgyNmI5ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVkMDkzNzRiLTQ3ZTQtNGNhMC1iOTQxLTI5MzYwZjFmNzBhYiI6WyJyZWFkIl19LCJleHAiOjE3NDg1Mjg3NzUsIm5iZiI6MTc0ODUyODE3NX0.50hBFo5akitWnwp2mhGXefCATxfYbCE-u-NXApyvTVQ&client=9a177b44-3256-49b8-b97f-5374d826b988&height=300&mode=fit","bannerMediaApiFileId":"5d09374b-47e4-4ca0-b941-29360f1f70ab","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"sf","projectId":12016,"serviceDeskId":2,"name":"Catapult Labs - Support","description":"<p>Thank you for choosing us! We will be more than happy to assist you, you can reach our customer support team by selecting a product and sending us your support inquiries or feature requests.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"8","name":"Agile Retrospectives for Jira/Confluence","descriptionHtml":"","callToAction":"Agile Retrospectives for Jira/Confluence","introHtml":"","icon":10978,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10978","groups":[2],"key":""},{"id":"20","name":"Agile Retrospectives for monday.com","descriptionHtml":"","callToAction":"Agile Retrospectives for monday.com","introHtml":"","icon":10978,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10978","groups":[2],"key":""},{"id":"21","name":"Agile Retrospectives for Trello","descriptionHtml":"","callToAction":"Agile Retrospectives for Trello","introHtml":"","icon":10978,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10978","groups":[2],"key":""},{"id":"18","name":"Bitbucket App for Freshservice","descriptionHtml":"","callToAction":"Bitbucket App for Freshservice","introHtml":"","icon":10987,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10987","groups":[2],"key":""},{"id":"11","name":"Freshdesk Power-up & Trello app","descriptionHtml":"","callToAction":"Freshdesk Power-up & Trello app","introHtml":"","icon":10981,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10981","groups":[2],"key":""},{"id":"16","name":"Freshservice power-up & Trello app","descriptionHtml":"","callToAction":"Freshservice power-up & Trello app","introHtml":"","icon":10985,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10985","groups":[2],"key":""},{"id":"50","name":"GitLinker for Jira","descriptionHtml":"","callToAction":"GitLinker for Jira","introHtml":"","icon":11177,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11177","groups":[2],"key":""},{"id":"17","name":"MercadoLibre app for Freshdesk","descriptionHtml":"","callToAction":"MercadoLibre app for Freshdesk","introHtml":"","icon":10986,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10986","groups":[2],"key":""},{"id":"14","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"<p>Want to share an idea or just say hi? Send us your thoughts.</p>","icon":10927,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10927","groups":[2],"key":""},{"id":"9","name":"Scrum Poker","descriptionHtml":"","callToAction":"Scrum Poker","introHtml":"","icon":10979,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10979","groups":[2],"key":""},{"id":"10","name":"Stand-bot & Jira app","descriptionHtml":"","callToAction":"Stand-bot & Jira app","introHtml":"","icon":10980,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10980","groups":[2],"key":""},{"id":"13","name":"New features","descriptionHtml":"<p>Let the product team know what features you want for the app you are using <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/smile.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"></p>","callToAction":"New features","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10934,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10934","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[50,21,20,8,10,9,11,16,17,18,14]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTE3N2I0NC0zMjU2LTQ5YjgtYjk3Zi01Mzc0ZDgyNmI5ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjAxNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDg1MjkzNzUsIm5iZiI6MTc0ODUyODE3NX0.e-CsORMAUjp7vsFAob9enRXPN_rr9WAmJQZa0_v9-7k","targetCollection":"upload-project-12016","endpointUrl":"https://api.media.atlassian.com","clientId":"9a177b44-3256-49b8-b97f-5374d826b988","tokenDurationInMins":20}},"reqCreate":{"id":21,"projectId":12016,"form":{"name":"Agile Retrospectives for Trello","descriptionHtml":"","callToAction":"Agile Retrospectives for Trello","intro":"","instructions":"","icon":10978,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10978","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10750","fieldConfigId":"12778","label":"What brings you here today?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10123","label":"Support","selected":false,"children":[]},{"value":"10124","label":"Bug","selected":false,"children":[]},{"value":"10125","label":"Feature request","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"Short description of the issue.","descriptionHtml":"<p>Short description of the issue.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10776","fieldConfigId":"12873","label":"Trello workspace","description":"Please provide the name of your workspace.","descriptionHtml":"<p>Please provide the name of your workspace.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10777","fieldConfigId":"12874","label":"Trello board","description":"Provide the URL of the Trello Board in which the app is installed.","descriptionHtml":"<p>Provide the URL of the Trello Board in which the app is installed.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Let us know your browser version, operating system and a description of the issue.","descriptionHtml":"<p>Let us know your browser version, operating system and a description of the issue.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Please upload a screenshot or screen recording of the issue and console logs.","descriptionHtml":"<p>Please upload a screenshot or screen recording of the issue and console logs.</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/21","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/21","calendarParams":{"firstDay":0,"date":"2025-05-29T07:16:16-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTE3N2I0NC0zMjU2LTQ5YjgtYjk3Zi01Mzc0ZDgyNmI5ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjAxNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDg1MjkzNzYsIm5iZiI6MTc0ODUyODE3Nn0.VP2DNIFPeCojMWM-8WERQK_Tjy3eIfx7riHmNK7nuBw","targetCollection":"upload-project-12016","endpointUrl":"https://api.media.atlassian.com","clientId":"9a177b44-3256-49b8-b97f-5374d826b988","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=planningpoker","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6517b056f7c4ea781bbe5d97d87eb24883a62d1d_lout","baseUrl":"https://planningpoker.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://planningpoker.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9a177b44-3256-49b8-b97f-5374d826b988","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6a5de0c2490043f381cbf93f4d0b1e9f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}