Jira Service Management

{"xsrfToken":"b8202ec2cf48e4d028f3230da4d46c6e1431e9e8_lout","branding":{"id":"2","key":"sf","name":"Catapult Labs - Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4389de","headerLinkHoverBGColor":"#4389de","headerBadgeColor":"#4389de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3e515f8d-f0b0-4a01-ab61-c8a9dc8ae0e6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTE3N2I0NC0zMjU2LTQ5YjgtYjk3Zi01Mzc0ZDgyNmI5ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNlNTE1ZjhkLWYwYjAtNGEwMS1hYjYxLWM4YTlkYzhhZTBlNiI6WyJyZWFkIl19LCJleHAiOjE3MzQ3ODM5ODIsIm5iZiI6MTczNDc4MzM4Mn0.a00noMR7dFpuuzvtv88tzMP7n5NBztKhB27X6o3RSlY&client=9a177b44-3256-49b8-b97f-5374d826b988&mode=fit","logoId":"3e515f8d-f0b0-4a01-ab61-c8a9dc8ae0e6","isLogoAvailable":true,"helpCenterTitle":"Welcome to Catapult Labs Customer support","sharedPortalName":"Helpdesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Catapult Labs Customer support","sharedPortalName":"Helpdesk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#96c5ff","helpCenterTitleColor":"#fbf8f7","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5d09374b-47e4-4ca0-b941-29360f1f70ab/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTE3N2I0NC0zMjU2LTQ5YjgtYjk3Zi01Mzc0ZDgyNmI5ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVkMDkzNzRiLTQ3ZTQtNGNhMC1iOTQxLTI5MzYwZjFmNzBhYiI6WyJyZWFkIl19LCJleHAiOjE3MzQ3ODM5ODIsIm5iZiI6MTczNDc4MzM4Mn0.a4ANzGHb8vj3iGk-ub3RBadg8ob5ed4ZTykG6i6zjaU&client=9a177b44-3256-49b8-b97f-5374d826b988&height=300&mode=fit","bannerMediaApiFileId":"5d09374b-47e4-4ca0-b941-29360f1f70ab","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"sf","projectId":12016,"serviceDeskId":2,"name":"Catapult Labs - Support","description":"Thank you for choosing us! We will be more than happy to assist you, you can reach our customer support team by selecting a product and sending us your support inquiries or feature requests.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"8","name":"Agile Retrospectives for Jira/Confluence","descriptionHtml":"","callToAction":"Agile Retrospectives for Jira/Confluence","introHtml":"","icon":10978,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10978","groups":[2],"key":""},{"id":"20","name":"Agile Retrospectives for monday.com","descriptionHtml":"","callToAction":"Agile Retrospectives for monday.com","introHtml":"","icon":10978,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10978","groups":[2],"key":""},{"id":"21","name":"Agile Retrospectives for Trello","descriptionHtml":"","callToAction":"Agile Retrospectives for Trello","introHtml":"","icon":10978,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10978","groups":[2],"key":""},{"id":"18","name":"Bitbucket App for Freshservice","descriptionHtml":"","callToAction":"Bitbucket App for Freshservice","introHtml":"","icon":10987,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10987","groups":[2],"key":""},{"id":"11","name":"Freshdesk Power-up & Trello app","descriptionHtml":"","callToAction":"Freshdesk Power-up & Trello app","introHtml":"","icon":10981,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10981","groups":[2],"key":""},{"id":"16","name":"Freshservice power-up & Trello app","descriptionHtml":"","callToAction":"Freshservice power-up & Trello app","introHtml":"","icon":10985,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10985","groups":[2],"key":""},{"id":"17","name":"MercadoLibre app for Freshdesk","descriptionHtml":"","callToAction":"MercadoLibre app for Freshdesk","introHtml":"","icon":10986,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10986","groups":[2],"key":""},{"id":"14","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"Want to share an idea or just say hi? Send us your thoughts.","icon":10927,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10927","groups":[2],"key":""},{"id":"9","name":"Scrum Poker","descriptionHtml":"","callToAction":"Scrum Poker","introHtml":"","icon":10979,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10979","groups":[2],"key":""},{"id":"10","name":"Stand-bot & Jira app","descriptionHtml":"","callToAction":"Stand-bot & Jira app","introHtml":"","icon":10980,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10980","groups":[2],"key":""},{"id":"13","name":"New features","descriptionHtml":"Let the product team know what features you want for the app you are using <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/smile.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\">","callToAction":"New features","introHtml":"Let us know your idea for a new feature.","icon":10934,"iconUrl":"https://planningpoker.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10934","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[21,20,8,10,9,11,16,17,18,14]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTE3N2I0NC0zMjU2LTQ5YjgtYjk3Zi01Mzc0ZDgyNmI5ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjAxNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3ODQ1ODIsIm5iZiI6MTczNDc4MzM4Mn0.LedQORqu4kavPPc1_1QuSf9cBV2aAyduXBMRl6HdvSk","targetCollection":"upload-project-12016","endpointUrl":"https://api.media.atlassian.com","clientId":"9a177b44-3256-49b8-b97f-5374d826b988","tokenDurationInMins":20}},"sharedPortal":{"name":"Helpdesk","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://planningpoker.atlassian.net/wiki","kbLinkDomainURLs":["https://planningpoker.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=planningpoker","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b8202ec2cf48e4d028f3230da4d46c6e1431e9e8_lout","baseUrl":"https://planningpoker.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://planningpoker.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9a177b44-3256-49b8-b97f-5374d826b988","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ef93c5cbaead46cab4dbe5eccaf25b50","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}